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A living room fireplace with lit built-in shelving in an Ella Lee custom home

Frequently asked questions.

What it takes to build a custom home in Paradise Valley, Scottsdale, and Arcadia. Investment, timelines, and how the process actually runs.

Before You Call

The answers most clients look for first.

Many of our clients research thoroughly before reaching out. If your question isn't covered here, call us at (480) 340-8700. We're happy to talk it through.

Construction of a custom home typically takes around 11 months, depending on the home’s size, complexity, and location.

We build on a cost-plus basis: you pay the actual cost of the work plus an agreed builder’s fee, and you can follow costs in your Buildertrend client portal.

We build custom homes, including teardown and rebuild projects and new construction on an existing lot.

We build in Paradise Valley, Scottsdale, Arcadia, and Phoenix, Arizona.

Yes. We build on client-owned lots in Paradise Valley, Scottsdale, Arcadia, and Phoenix. We look at the lot, view corridors, HOA and municipal requirements, and site conditions before construction begins.

Yes. We can work with your architect.

Custom build costs vary widely with size, finish level, and site work. Rather than quote a misleading per-square-foot number, we look at your actual selections and lot. Reach out for a conversation tailored to your project.

We have built and are building 40+ homes since 2021.

Ella Lee Homes was founded in 2021 by Shay Segev, Founder and Principal.

Look for a licensed builder (confirm the ROC number), a track record of completed homes in your area, and a single point of accountability through the whole build. Ella Lee Homes is ROC-licensed (KB2-333410), works directly with you with no hand-offs, and builds in Paradise Valley, Scottsdale, Arcadia, and Phoenix.

As involved as you’d like. You work directly with the Ella Lee team throughout, with weekly progress updates. Our Buildertrend client portal gives you schedules, photos and weekly updates, approvals, and direct messaging in one place.

Buildertrend is the secure online portal where current clients track their project: schedules, photos and weekly updates, selections and approvals, documents, and direct messaging with the Ella Lee team. Existing clients can log in from our Client Portal page.

Every home includes a thorough final walkthrough and punch-list process, and one-year and two-year warranty coverage. We’re available long after move-in day.

Current and past clients can submit a request through the client portal or from our Warranty page. Describe the issue and send a photo if you can. It helps us understand the problem before we come out.

Yes. We buy homes and lots in Paradise Valley, Scottsdale, Arcadia, and Phoenix, as a clean, private sale. Call (480) 340-8700 or email hello@ellaleehomes.com to tell us about your property.

Yes. Ella Lee Homes donates 10% of its profits to non-profit organizations, locally and globally.

Tell us about your project. Every inquiry is read personally. Call (480) 340-8700, email hello@ellaleehomes.com, or use the form on our Contact page.

Still have questions?

We'd rather answer them in person. Start your build. Every inquiry is read personally.

Start your build